FAQ’s

My Account and My Shopping Cart

Logging in to the RepsBrand My Account section is free and allows you to recall your personal information the next time you shop. Logging in to the RepsBrand My Account section also allows you to quickly process your future orders, track previous order history, and get details of your transactions with us.

Once you have registered with us, you can log in to your account with your user ID and password and enjoy your shopping experience.

Don’t panic: we are here to help you. Just follow our instructions:

Step 1: Click on the “Forgot Password” tab that appears in the right column.

Step 2: Enter the email ID associated with your RepsBrand login account.

Step 3: Check your Gmail inbox, a password reset link has been sent to you via email

The new password will be sent to your registered email address. Log in to your account with that password and then reset the same password in the “My Account” section.

Don’t worry! Share your order number to service@repsbrand.com and request to recover your login ID and password. We will provide you with your login credentials soon so that you can continue shopping with ease.

How to place an order?

Here are the easy ways you can conveniently place an order with us right away.

· Login to RepsBrand from your desktop and enjoy shopping!

· You can send us all the details via service@repsbrand.com and we will be happy to place your order for you.

In order not to waste your time, we only need you to provide basic information:

· Name of the recipient

· Full address of the recipient with zip code

· Contact number of the recipient

· Backup number in case the recipient number does not arrive

· Delivery date and time

· Shipping options

Delivery information

We can ship to anywhere in the world.

Yes, we offer you the convenience of returning or exchanging items purchased on RepsBrand for any reason. We only ask that you do not use the product and keep it in its original condition, labels, and packaging. You are always welcome to try the product, but please take appropriate measures to preserve its condition.

If you do not receive your order within the stipulated time, please contact our customer service and provide your logistics tracking number. Our customer service will handle it for you properly. If the package is lost, we will refund or resend the item. If it is delayed due to logistics reasons, please wait a little longer for 1-2 days.

Yes, we can place the order to your email address. To do this, you need to provide your purchase order details so that we can place the order in time.

Our orders mainly cover the United States and abroad, and we will be fully responsible for the shipping costs. As long as your location is correct, just sit back and wait for the delivery at home.

We apologize for the inconvenience caused to you. Your satisfaction is our only commitment! Just tell us the specific products you choose, attach a screenshot of the product image, and we will send it to you as soon as possible. You can send an email to service@repsbrand.com and we will reply you as soon as possible.

If you haven’t received your order yet, please contact us through service@repsbrand.com and tell us your order number and we will handle it. Don’t worry, we will track the location of your order and notify you in time.

Order delivery can be delivered in 5-7 days from the United States or Europe, and it will take 8-12 days if it is sent from Hong Kong.

We only sell the top replica products, which are not only consistent with the originals in appearance, but also the materials used are the same as the originals. There are many replica products on the market, whether it is the craftsmanship or the materials used, the cost of the products is also different, so there will be different prices.